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Privacy Policy

Contents

 

Introduction

Charterhouse Lombard Limited is committed to protecting the privacy interests of its websites' users and customers. In accordance with the principles of Data Protection Legislation this Privacy Policy explains the personal data collected by Charterhouse Lombard Limited via our website and the purposes for which that information is held.

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Collection of Personal Data

Website users can access our home page and browse this website without disclosing any personal data. During the course of any visit to our site, the pages you see, along with something called a cookie, are downloaded to your computer. Most, if not all, websites do this, because cookies allow the website publisher to do useful things like find out whether the computer (and probably its user) has visited the site before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

Any information that is supplied by cookies can help us to provide you with a better service and assists us to analyse the profile of our visitors. For example: if on a previous visit you went to, the about us page, then we might find this out from your cookie and highlight about us information on a second visit.

Aggregate information is passively collected by Charterhouse Lombard Limited to monitor the use of our websites. This does not contain any personal data nor is it linked to personally identifiable information.

Any personal data gathered via the website is volunteered by visitors to the public or interactive areas of our websites. Charterhouse Lombard Limited receives personal data about our website visitors if they send us an email, submit an enquiry or request form online, or complete an online application form.

Personal data about the customers of Charterhouse Lombard Limited is received if they, or their representatives, provide such information within the interactive areas of our websites.

The personal data collected by Charterhouse Lombard Limitedl via our website may include contact information (such as name, address and telephone number), identity information (such as date of birth and nationality) and invoicing information (such as hours worked and rate of pay). Online applicants for our services are not obliged to submit sensitive information (such as bank details) over the Internet.

Charterhouse Lombard Limited does not request or collect personal data that is not relevant to the provision of our services and/ or related information.

Charterhouse Lombard Limited does not collect supplementary information about the visitors to our websites from other sources such as public records or bodies. We may receive additional information about our customers from their recruitment company (or companies) or client(s).

Information about third parties, such as the name of a referring friend or recruitment company, may be collected from individuals who apply to use the services of Charterhouse Lombard Limited.

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Use and Protection of Personal Data

Personal data received by Charterhouse Lombard Limited via our website is used only to supply the individual(s) in question with our services and/ or communicate relevant information about our services as necessary. This may involve the activities of our customer administration, marketing, research and development and website administration teams.

Personally identifiable information collected by Charterhouse Lombard Limited is not used for purposes unrelated to the purpose for which the information was originally collected.

Charterhouse Lombard Limited does not sell, loan or lease personal data to third parties.

Personal data is not shared with any parties outside of Charterhouse Lombard Limited and its sister companies within Charterhouse Group International unless there is explicit permission given by the individual concerned.

Charterhouse Lombard Limited reserves the right to treat these obligations of privacy as not applicable when obliged by law.

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Security and Integrity of Personal Data

Charterhouse Lombard Limited endeavours to protect the data transmitted from its website from unauthorised access or disclosure; to maintain data accuracy and completeness; and to ensure the appropriate use of information.

Security measures - including firewalls, encryption and intrusion detection technology, back up procedures and external audits - are employed by Charterhouse Lombard Limited to reduce vulnerabilities to security and privacy threats. Unique passwords and usernames are also required to log into the restricted interactive areas of our websites.

Some personal data is held and processed by our Internet Service Provider. Such data is only held and processed for and on behalf of Charterhouse Lombard Limited and under our instruction.

All members of staff are subject to strict confidentiality clauses in their contracts of employment. Access to personal or sensitive data is restricted to authorised employees.

Nonetheless, due to the inherent nature of the Internet, Charterhouse Lombard Limited cannot guarantee the privacy of any information provided online and is not responsible for any breach of security.

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Links On Our Websites

The website of Charterhouse Lombard Limited does not enable visitors to communicate with other visitors or to post information to be accessed by others.

Our website does not contain links to third party ad servers or allow them to place tracking devices on our website.

Our website may contain links to third party websites for users' convenience and information. If a visitor clicks on these links they will move to another website. Charterhouse Lombard Limited is not responsible for the data policies or procedures, or the content of third party websites linked to our websites.

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What is a cookie

When you enter a site your computer will automatically be issued with a cookie. Cookies are text files that identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site in order to track traffic flows.

Cookies themselves only record those areas of the site that have been visited by the computer in question, and for how long. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these, of course, means that certain personalised services cannot then be provided to that user.

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Access to Personally Identifiable Information

Under applicable Data Protection Laws, data subjects may have the right to access the personal data held by Charterhouse Lombard Limited l in relation to them, and to request that inaccuracies be amended or updated.

Individuals who wish to exercise such rights should contact Charterhouse Lombard Limited. Any requests to access or amend personally identifiable information will be subject to rigorous 'Know Your Client' procedures.

See below for our contact details.

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Changes To This Privacy Policy

This Privacy Policy may occasionally be updated. Any changes will be clearly notified on this website and on this policy.

Charterhouse Lombard Limited will seek written consent from data subjects prior to using their personal data in a manner which is different to that stated in our Privacy Policy when their data was received.

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Contact Us

If you have any concerns or comments regarding this Privacy Policy please email, telephone or write to us at:

dataprotectionofficer@charterhouseint.com

01624 818 300
(00 44 1624 818 300 from overseas)

Data Protection Officer

Charterhouse Lombard Limited
Administration Centre
Ramsey
UK
IM8 1GB

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